Privacy
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Privacy Policy

Your privacy matters to us. This policy explains how WebSOL Soffttech collects, uses, and protects your personal information.

Last updated: January 1, 2025

Contents
01

Introduction

Welcome to WebSOL Soffttech ('Company', 'we', 'us', or 'our'). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

If you have any questions or concerns about this policy, please contact us at info.websolsoffttech@gmail.com or via WhatsApp at +91 92337 70627.

02

Information We Collect

We collect information that you voluntarily provide to us when you contact us, request a quote, or use our services. This may include:

  • Full name and contact information (email address, phone number)
  • Business name, project details, and service requirements
  • Payment and billing information (processed securely via third-party gateways)
  • Communications and correspondence you send to us
  • Feedback, reviews, and testimonials you choose to share

We also automatically collect certain technical data when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This data is collected via cookies and similar technologies.

  • Device and browser information
  • IP address and approximate geographic location
  • Pages visited and time spent on our website
  • Referring websites and search terms
  • Cookie identifiers and session data
03

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, operate, and maintain our services
  • To respond to your inquiries, quotes, and support requests
  • To send you project updates, invoices, and service communications
  • To improve our website and service offerings based on usage data
  • To send promotional communications (only with your consent)
  • To comply with legal obligations and resolve disputes
  • To detect, prevent, and address technical issues or fraudulent activity
  • To analyze trends and understand how our services are used

We will never sell your personal information to third parties. We do not engage in the sale of personal data under any circumstances.

04

Data Sharing & Disclosure

We may share your information with trusted third parties only to the extent necessary to deliver our services. These parties are contractually bound to handle your data responsibly:

  • Service providers (hosting, email delivery, payment processing)
  • Analytics platforms (Google Analytics, Meta Pixel — anonymized)
  • Project management and communication tools used internally
  • Legal and regulatory authorities when required by law

We may also disclose your information if we believe disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process, or to protect the safety of our users or the public.

05

Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand how you use our site.

  • Essential cookies — required for website functionality
  • Analytics cookies — help us understand user behaviour (Google Analytics)
  • Marketing cookies — used to deliver relevant ads (Meta Pixel, Google Ads)
  • Preference cookies — remember your settings and choices

You can control or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of our website.

06

Data Security & Retention

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encrypted communications (HTTPS), access controls, and secure data storage practices.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.

No method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

07

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Right to access — request a copy of the personal data we hold about you
  • Right to correction — request correction of inaccurate or incomplete data
  • Right to deletion — request erasure of your personal data
  • Right to restrict processing — request we limit how we use your data
  • Right to data portability — receive your data in a structured format
  • Right to object — object to processing based on legitimate interests
  • Right to withdraw consent — at any time, where processing is consent-based

To exercise any of these rights, contact us at info.websolsoffttech@gmail.com. We will respond to all legitimate requests within 30 days.

08

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the 'Last Updated' date at the top of this page.

We encourage you to review this policy periodically. Continued use of our services after any changes constitutes your acceptance of the updated policy.

Have questions?

Contact our privacy team